FAQ | Shipdif

What is the average turn-around time for a prep job?

Orders are typically sent through our "Prep Pipeline" and sent to Amazon within 2-48 hours(we do not prep on weekends) of us receiving the FBA shipment confirmation from you.

Do you require Seller Central Permissions?

We only require you to Authorize your account through our Software. Our software only pulls MSKU Information from Seller Central and Amazon dimensions for those products.

Do you have a minimum?

We currently have a per month minimum of 50 units.

What counts as oversize?

Any item over 18" on any side or over 5lbs.

How quickly do you receive product into your system once it's delivered?

Currently we receive all products delivered to us within 2-48 Hours (we do not receive on weekends). Typically receivals happen within a few hours of the Shipping Carrier dropping off the deliveries.

Can I continuosly send you shipments?

Of course! Once we receive and scan in your products you can then create shipments for us to fulfill. We then pick the correct units to prep, pack and send into Amazon.

Do you offer long term storage?

We are currently very limited on space. Please reach out to an account manager before sending products intended for long term storage.

What do I need to start?

Click "Start Today" go through our software guide and join our service. If you have additional questions please do not hesitate to reach out to us directly!

Prep Services